Calvis vs Silvertrac | Security Guard Platform Comparison 2025

When researching security guard solutions, it's essential to understand that Calvis and Silvertrac serve completely different purposes in the security ecosystem. One is designed for customers who need to hire guards, while the other is software that security agencies use to manage their operations.

This comprehensive comparison clarifies these differences to help you choose the right solution for your specific needs.

Understanding The Core Difference

Silvertrac: Agency Management Software

Silvertrac is guard management software that security agencies purchase to run their business operations more efficiently. It's an internal operations tool—think of it as the "back office" software that agencies use to schedule guards, track compliance, and manage client accounts.

Who Uses It: Security agency owners, operations managers, dispatchers Primary Function: Internal workforce management for agencies You Can't Use It As A Customer: Silvertrac is sold to security companies, not security buyers Business Model: Software subscription for security agencies

Calvis: Customer Booking Marketplace

Calvis is a customer-facing marketplace where businesses and individuals directly book security guards from multiple vetted agencies. It's designed to make hiring security as easy as booking a ride or hotel—instant, transparent, and flexible.

Who Uses It: Businesses and individuals hiring security guards Primary Function: Book guards from multiple agencies in one platform Direct Customer Access: Sign up and book guards immediately Business Model: Free for customers (agencies pay to list guards)

Quick Reference Comparison

Detailed Feature Analysis

1. Who Each Platform Serves

Silvertrac's Market:

Silvertrac explicitly markets to security companies. Their website tagline is "The industry's most trusted security guard management software." Key audiences include:

• •Security Agency Owners: Need to manage 10-500+ guards efficiently
• •Operations Managers: Scheduling, dispatching, and compliance
• •Large Enterprises: Companies with in-house security departments managing their own guard staff

What They Offer Agencies:

• •Guard scheduling and dispatch tools
• •Patrol tracking and tour monitoring
• •Digital incident reporting
• •Client management and communication
• •Compliance and training tracking
• •Invoicing and billing tools
• •Guard performance analytics

Important: If you're a customer looking to hire guards, you can't buy or use Silvertrac. It's software your security agency might use behind the scenes.

Calvis's Market:

Calvis serves the opposite end of the market—the customers who need to hire security guards:

• •Event Planners: Concerts, weddings, corporate events
• •Retail Businesses: Store security and loss prevention
• •Construction Companies: Site security and access control
• •Hospitality Venues: Bars, clubs, restaurants
• •Property Managers: Residential and commercial security
• •Individuals: Personal protection and executive security

What They Offer Customers:

• •Instant online guard booking
• •Access to multiple agency options
• •Transparent pricing comparison
• •Real-time GPS tracking and management
• •Flexible shift editing
• •Simple payment processing
• •Guard performance reviews

Key Point: Calvis gives you direct access to book guards—no sales calls, no waiting for quotes, no complex negotiations.

2. Booking Experience Comparison

Traditional Process (Agency Using Silvertrac):

Even though your agency uses Silvertrac internally, your booking experience remains traditional:

Week 1:

1. •Find security agency contact information
2. •Send inquiry email or call sales
3. •Describe your security needs
4. •Wait for agency to respond

Week 2: 5. Receive initial quote via email/phone 6. Ask clarifying questions about rates, guards, coverage 7. Agency revises quote 8. Review proposal and negotiate terms

Week 3: 9. Sign service agreement/contract 10. Agency uses Silvertrac internally to schedule guards 11. Receive confirmation of guard assignments

Day of Service: 12. Guards arrive (hope they're on time) 13. Limited visibility into guard locations 14. Invoice arrives days/weeks later

Total Time: 2-3 weeks typically Transparency: Low - you don't see Silvertrac interface Control: Limited - changes go through agency contact

Modern Process (Calvis Platform):

Day 1, 10:00 AM:

1. •Open Calvis website or app
2. •Enter shift details (date, time, location, requirements)
3. •See available guards from multiple agencies instantly
4. •Compare pricing, reviews, and availability
5. •Book guards online in 60 seconds
6. •Receive instant confirmation with guard details

Day of Service: 7. Guards clock in (GPS-verified) 8. Track guard locations in real-time via app 9. See costs accumulating minute-by-minute 10. Communicate directly through platform 11. Automatic payment processing after shift 12. Rate guard performance

Total Time: 60 seconds to book Transparency: Maximum - full dashboard visibility Control: Complete - edit shifts anytime via app

Winner: Calvis for speed, transparency, and customer control

3. Pricing & Cost Structure

Silvertrac Pricing (For Security Agencies):

Silvertrac charges agencies monthly subscription fees based on company size:

Small Agency Plan: ~$150/month

• •Up to 20 guards
• •Basic scheduling and reporting
• •Mobile guard app
• •Digital incident reports

Mid-Size Agency Plan: ~$250-$300/month

• •Up to 100 guards
• •Advanced features
• •GPS tracking module
• •Client portal access
• •Custom reporting

Enterprise Plan: Custom pricing

• •100+ guards
• •Full feature suite
• •API access
• •Dedicated support
• •Custom integrations

Additional Costs for Agencies:

• •Implementation and setup fees ($1,000-$5,000)
• •Training for staff
• •Per-user fees above plan limits
• •Add-on modules (GPS, client portal, etc.)
• •Integration development

How This Affects You As A Customer:

You don't pay Silvertrac directly, but these costs get passed through to you in the agency's guard rates. Agencies need to cover their software expenses, so they factor Silvertrac subscription costs into their pricing.

Hidden Cost: $1-$3/hour added to guard rates to cover software overhead

Calvis Pricing (For Customers):

Platform Fee: $0 - Completely free for customers Guard Rates: $22-$50/hour depending on:

• •Geographic location
• •Guard experience and certifications
• •Type of security service
• •Shift timing (day vs. night)
• •Duration of booking

Example Pricing:

• •Retail security (Los Angeles): $28-$35/hour
• •Event security (Miami): $30-$40/hour
• •Construction site (Atlanta): $25-$32/hour
• •Executive protection (NYC): $45-$60/hour

What's Included:

• •GPS tracking
• •Digital timesheets
• •Incident reporting
• •Platform support
• •Payment processing
• •All platform features

No Hidden Fees:

• •No setup costs
• •No monthly subscriptions
• •No per-booking fees (included in quoted rate)
• •No software overhead passed through
• •Pay only GPS-verified hours worked

Cost Comparison Example:

Scenario: Need 2 guards for 8-hour retail shift in Denver

Agency Using Silvertrac:

• •Agency rate: $32/hour (includes $2/hour software overhead)
• •Total: 2 guards × 8 hours × $32 = $512
• •Plus potential invoice processing fees
• •Wait 1-2 weeks for invoice

Calvis Platform:

• •Competitive rate: $30/hour (no software overhead)
• •Total: 2 guards × 8 hours × $30 = $480
• •No additional fees
• •Instant payment processing

Savings: $32/shift = $128/month = $1,536/year (for weekly shifts)

Winner: Calvis - Zero platform fees and competitive rates vs. software costs passed through

4. Real-Time Tracking & Visibility

Silvertrac Tracking:

Silvertrac offers GPS tracking and tour monitoring, but:

Agency View:

• •Full dashboard with all guard locations
• •Patrol verification and checkpoint scanning
• •Real-time alerts for missed tours
• •Guard activity reports
• •Incident tracking

Customer View:

• •Depends if agency provides client portal access
• •Many agencies don't enable customer portal
• •Limited to what agency chooses to share
• •Often just receive summary reports after shift
• •No real-time cost visibility

Reality: You're relying on the agency to share information with you. Even if they use Silvertrac's GPS features, you might not get access to real-time data.

Calvis Tracking:

Built-in transparency for all customers:

Real-Time Features:

• •Live GPS Map: See exact guard location during shift
• •Movement History: Track patrol routes and coverage
• •Clock In/Out Verification: GPS-confirmed start/end times
• •Cost Tracking: Minute-by-minute spending accumulation
• •Checkpoint Verification: Confirm guards visit required locations
• •Incident Reports: Instant AI-assisted documentation
• •Performance Metrics: Real-time guard performance data

Customer Dashboard:

• •All bookings in one place
• •Historical data and analytics
• •Cost reports and trends
• •Guard ratings and reviews
• •Communication history

Mobile Access: Full feature set available on iOS and Android apps

Winner: Calvis - Guaranteed customer transparency vs. agency-controlled access

5. Multi-Agency vs. Single Provider

Silvertrac Limitation:

Silvertrac is used by individual security agencies. When you hire an agency that uses Silvertrac:

Single Provider Lock-In:

• •You're limited to that one agency's guards
• •No price comparison with other agencies
• •Stuck with one agency's availability
• •Quality dependent on single provider
• •No competitive pressure on pricing
• •Switching agencies means starting over

Example: If your agency can't staff your shift, you're back to square one finding another vendor.

Calvis Advantage:

Multi-agency marketplace structure:

Multiple Provider Access:

• •Browse guards from 10+ vetted agencies in your area
• •Compare pricing side-by-side before booking
• •See reviews and ratings across all agencies
• •Book different agencies for different needs
• •Competitive pricing due to marketplace dynamics
• •Seamless provider switching if needed

Agency Competition Benefits:

• •Agencies compete on price → better rates for you
• •Agencies compete on quality → better service
• •Agencies compete on availability → better coverage
• •Agencies compete on responsiveness → better support

Example: If Agency A can't staff your shift, instantly see availability from Agencies B, C, and D in the same platform.

Winner: Calvis - Marketplace competition vs. single vendor dependency

6. Technology & Innovation

Silvertrac Technology:

Focused on agency operations:

• •Scheduling Tools: Drag-and-drop guard scheduling
• •Dispatch System: Assign and notify guards
• •Tour Monitoring: QR code and NFC checkpoint scanning
• •Incident Reporting: Digital forms and photo documentation
• •Client Management: CRM for agency customer accounts
• •Billing Tools: Invoice generation and time tracking
• •Compliance: Training records, license tracking
• •Reporting: Operational analytics for agencies

Design Philosophy: Comprehensive operations suite for professional security companies User Experience: Feature-rich but requires training (designed for agency staff) Updates: Focused on agency operational needs

Calvis Technology:

Focused on customer experience:

• •Instant Booking Engine: Browse and book in seconds
• •Smart Matching: AI matches requirements to available guards
• •Dynamic Pricing: Real-time rate comparison
• •GPS Verification: Automatic time tracking
• •AI Voice Messaging: Crystal-clear audio communication
• •Intelligent Incident Reports: AI-assisted documentation
• •One-Click Actions: Booking, editing, canceling
• •Payment Automation: Instant processing

Design Philosophy: Consumer marketplace simplicity (like Uber or Airbnb) User Experience: Zero learning curve - intuitive from first use Updates: Continuous customer experience optimization

Winner: Tie - Different excellence: Silvertrac for agency ops, Calvis for customer booking

7. Implementation & Getting Started

Silvertrac Implementation:

(For agencies purchasing the software)

Week 1-2: Sales and scoping

• •Demo calls and feature discussions
• •Contract negotiation
• •Pricing and plan selection

Week 3-4: Onboarding

• •Account setup and configuration
• •Data migration from existing systems
• •Workflow customization
• •User account creation

Week 5-6: Training

• •Staff training sessions
• •Guard mobile app rollout
• •Process documentation
• •Integration testing

Week 7-8: Go-Live

• •Soft launch with pilot accounts
• •Issue identification and resolution
• •Full deployment
• •Ongoing support

Total Time: 6-8 weeks typical Resources Needed: IT support, operations team, training time Disruption: Significant during transition

As A Customer: You don't deal with this, but it affects when/how your agency can serve you

Calvis Implementation:

(For customers booking guards)

Minute 1: Visit calvis.com or download app Minute 2: Create account (name, email, phone) Minute 3: Add payment method Minute 4: Book first guards

Total Time: 5 minutes Resources Needed: None - just internet connection Disruption: Zero

As A Customer: Start booking guards immediately, no waiting, no setup, no training needed

Winner: Calvis - Instant access vs. enterprise implementation

8. Guard Quality & Vetting

Silvertrac Approach:

Tools for agencies to manage quality:

• •Training module management
• •License and certification tracking
• •Performance monitoring and metrics
• •Shift history and reliability tracking
• •Internal quality scoring

Customer Perspective:

• •You get whoever the agency assigns
• •Guard quality = that agency's standards
• •No visibility into guard history with other customers
• •Limited ability to request specific guards
• •No cross-agency quality comparison

Quality Risk: If your single agency has quality issues, you have limited recourse

Calvis Approach:

Platform-level quality assurance:

• •Agency Vetting: All agencies must meet platform standards
• •Guard Screening: Credential verification required
• •Customer Reviews: Public ratings from real shifts
• •Performance Tracking: Historical data across all bookings
• •Quality Competition: Multiple agencies compete on service
• •Guard Profiles: See experience, certifications, reviews before booking
• •Verified Credentials: Platform validates licenses and training

Customer Perspective:

• •Choose guards based on reviews and ratings
• •See performance across multiple customers
• •Switch agencies if quality drops
• •Request high-rated guards for important shifts
• •Active participant in quality control

Quality Assurance: Multiple agencies + customer reviews = competitive quality

Winner: Calvis - Market-driven quality control vs. single agency standards

Use Case Analysis

Silvertrac Is Right If You:

Own a Security Agency

• •Manage 10-500 guards across multiple contracts
• •Need comprehensive workforce management
• •Want to automate scheduling and dispatching
• •Require compliance and training tracking
• •Need client relationship management tools
• •Have operational complexity to manage

Manage Enterprise Security

• •Oversee in-house security team of 50+ guards
• •Need professional scheduling software
• •Require detailed reporting and analytics
• •Want tour monitoring and patrol verification
• •Have IT resources for implementation

Example User: "I own a security company with 120 guards serving 30 client accounts. I need software to optimize scheduling, track certifications, manage client communications, and generate accurate invoices."

Calvis Is Right If You:

Need To Hire Security Guards

• •Event security (concerts, conferences, weddings)
• •Retail security (loss prevention, store protection)
• •Construction security (site protection, access control)
• •Executive protection (VIPs, high-profile individuals)
• •Property security (buildings, facilities, residential)
• •Emergency security (urgent or last-minute needs)

Want Modern Booking Experience

• •Instant online booking without sales calls
• •Transparent pricing before committing
• •Multiple agency options in one platform
• •Real-time tracking and management
• •Flexible scheduling without rigid contracts
• •Simple, app-based control

Example User: "I manage events and need reliable security guards. I want to compare agencies, see pricing upfront, book online quickly, and track guards during events—all in one platform."

Common Questions Answered

Q: "Can I use Silvertrac to book guards for my event?"

A: No. Silvertrac is software that security agencies purchase to manage their operations. You can't sign up for Silvertrac as a customer. If your agency uses Silvertrac, you still book through traditional phone/email with that agency.

Q: "If my agency uses Silvertrac, is that better than Calvis?"

A: They serve different purposes. Silvertrac helps agencies run their operations more efficiently, which may improve your experience with that agency. But you're still limited to one agency, manual booking processes, and agency-controlled pricing. Calvis gives you direct access to multiple agencies with instant booking and transparent pricing.

Q: "Isn't Calvis also guard management software?"

A: No. Calvis is a customer booking marketplace. While agencies use Calvis tools to manage their listings, customers interact with a simple booking platform—not operations software.

Q: "Which is more affordable?"

A: For customers, Calvis is free to use. You pay competitive guard rates with no software overhead. Silvertrac costs are invisible to you but passed through in higher rates from agencies using the software.

The Real-World Difference

Scenario: Quarterly Corporate Event

Traditional Approach (Agency with Silvertrac):

3 Weeks Before Event:

• •Email 3 security agencies for quotes
• •Describe event details multiple times
• •Wait for responses (1 agency never responds)

2 Weeks Before Event:

• •Receive 2 quotes at different rates ($32/hr and $38/hr)
• •Questions about what's included
• •Request revised quotes

1 Week Before Event:

• •Choose lower quote
• •Sign service agreement
• •Agency confirms guard assignments
• •Agency uses Silvertrac to schedule guards (you don't see this)

Event Day:

• •Guards arrive 15 minutes late
• •No visibility into guard locations during event
• •One guard leaves early (you don't know until after)

2 Weeks After Event:

• •Invoice arrives with unexpected overtime charges
• •Dispute timesheet discrepancies with agency
• •Eventually pay adjusted invoice

Time Invested: 10+ hours across 5 weeks Cost Predictability: Low (surprise charges) Control: Minimal (dependent on agency)

Modern Approach (Calvis Platform):

Day Before Event:

• •Open Calvis app during lunch break
• •Enter event details once
• •See 4 agencies with available guards
• •Compare: $28/hr, $30/hr, $32/hr, $35/hr
• •Read guard reviews
• •Book 4 guards at $30/hr rate
• •Total cost: $720 (4 guards × 6 hours × $30)
• •Instant confirmation

Event Day:

• •Guards clock in on time (GPS verified)
• •Track all 4 guard locations via app in real-time
• •See cost accumulating: $240, $360, $480, $600, $720
• •Guards clock out at scheduled time (GPS verified)
• •Automatic payment processing
• •Rate guard performance

Next Day:

• •Digital receipt in email
• •GPS-verified timesheet proves exact hours
• •Guards left positive review of your event

Time Invested: 10 minutes total Cost Predictability: 100% (knew exact cost before booking) Control: Complete (managed everything via app)

Pricing Reality: Hidden Software Costs

What You Don't See With Traditional Agencies:

Security agencies using Silvertrac (or similar software) have monthly costs of $150-$300+. They recover these costs by:

1. •Rate Markup: Adding $1-$3/hour to guard rates
2. •Administrative Fees: Charging "booking fees" or "software fees"
3. •Higher Minimums: Requiring longer minimum shifts
4. •Inflexible Pricing: No dynamic pricing or discounts

Annual Hidden Cost Example:

• •Weekly security needs: 40 hours/month
• •Hidden software markup: $2/hour
• •Monthly cost: 40 hours × $2 = $80
• •Annual cost: $960 in hidden software fees

What You Get With Calvis:

• •No software overhead passed through
• •Competitive marketplace pricing
• •Transparent all-in rates
• •Pay only GPS-verified hours
• •Annual savings: $500-$1,000+

Conclusion: Different Tools For Different Needs

Silvertrac and Calvis aren't really competitors—they serve opposite ends of the security industry:

Silvertrac = Operations Software FOR Security Agencies

• •Helps agencies run their business efficiently
• •Sold to security company owners
• •Improves agency operations
• •Not accessible to end customers

Calvis = Booking Marketplace FOR Security Customers

• •Helps customers hire guards easily
• •Available to anyone needing security
• •Simplifies customer experience
• •Direct access to multiple agencies

Your Next Steps

If You're A Security Agency Owner:

Consider Silvertrac for managing your operations. It's well-regarded in the industry for guard management, scheduling, and compliance tracking.

If You Need To Hire Security Guards:

Use Calvis to instantly book guards from multiple vetted agencies with transparent pricing and real-time tracking.

Book Security Guards With Calvis

Stop wasting time with phone calls, emails, and waiting for quotes. Join thousands of businesses using Calvis for instant, transparent security guard booking.

What You Get:

• •60-Second Booking: Book guards online instantly
• •Multi-Agency Choice: Compare 10+ agencies in your area
• •Transparent Pricing: See all costs upfront
• •Real-Time GPS Tracking: Monitor guards during shifts
• •Flexible Scheduling: Edit shifts anytime
• •Simple Payments: Automatic GPS-verified billing
• •No Software Fees: Free for customers
• •24/7 Support: Direct customer support team

Ready to Book?

Experience modern security guard hiring with Calvis.

Get started in 60 seconds → Book Guards Now